Privacy Policy
This Privacy Policy explains how COMETBOX.in (“COMET BOX”, “we”, “us” or “our”) collects, uses and protects the information you provide when using our website.
We are committed to protecting your privacy and handling your personal information responsibly. Any information collected through this website will be used only in accordance with this Privacy Policy.
## Information We Collect
We may collect the following information:
- Name
- Contact information, including email address and phone number
- Billing and shipping address
- Demographic information, such as postcode, preferences and interests
- Order and transaction details
- Information relevant to customer support, surveys, promotions and offers
## How We Use Your Information
We collect this information to understand your needs and provide a better shopping experience. Your information may be used for:
- Processing and delivering your orders
- Maintaining internal records
- Responding to customer support requests
- Improving our products, services and website experience
- Sending order updates and important service-related communications
- Sending promotional emails, special offers, catalogues or product updates, where permitted
- Conducting customer surveys or market research
- Customising website content based on your preferences
You may opt out of promotional communications at any time by using the unsubscribe option in an email or by contacting us directly.
## Data Protection and Security
We take reasonable steps to keep your personal information secure. Online transactions are processed through secure and encrypted payment gateways to help protect your financial data.
COMET BOX does not sell or rent your personal information. We share information only when necessary to complete your order or operate our services, including with trusted payment providers, courier partners and technology service providers.
## Accuracy of Your Information
If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will make reasonable efforts to correct or update the information promptly.
## Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: cb@inertiacart.com
WhatsApp: +91 9591764444
Support Hours: Monday to Saturday, 11:00 AM to 7:00 PM